Strepco of Cleveland
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Frequently Asked Questions

How Long Does it take to Repair a tool?

Under normal conditions your tools are looked at within 48 hours of receipt and repaired within 5-7 business days.

What Brand Tools do you service?

We service all of the following:

  • ACME/Rapz
  • Interlake
  • Signode
  • Delta
  • Gerrard
  • Fromm
  • Orgapack
  • Samuel

Will I get an Estimate?

Estimates are available upon request.

How do I get my tool to you?

Locally you can drop your tool off at our office. Anyone outside of Cleveland can ship it to us via UPS, Parcel Post, or any other suitable courier.

What Paperwork do I need to send with my tool?

Send a return address, information on someone to contact, a copy of the purchase order to cover the repairs, and any warranty information on your tool.

Is there any type of Warranty?

Warranty on new tools is 60 Days from date of purchase, Warranty on repairs is 30 days.

Do you offer any other products besides Tool Repair?

We are a certified distributor of ACME/Rapz and Orgapack strapping tools.

Do you do repairs other than strapping tools?

We also service strapping dispensers, tool balancers, strapping shears, electric nibblers, and shears.

Do you except credit cards?

We no longer accept credit cards for payment.

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Strepco of Cleveland   |   2262 Manchester Road   |   Akron, Ohio 44314   |   Phone: (330) 848-9577   |
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